Study of customer satisfaction on airtel 1 major project report on “ study of customer satisfaction towards airtel”. Airtel zambia hopes that its outsource agreement with allied mobile communications in the country will boost customer satisfaction (image:. Report on customer satisfaction survey through lsa, the satisfaction level is highest for m/s airtel and the lowest was observed for m/s.
Mobile operators scored relatively highly on customer satisfaction as airtel kenya, cell c and etisalat nigeria are building loyal customer. Project on customer satisfaction towards airtel essay sample table of contents chapter i 1- 15 introduction chapter ii 16 – 21 review of. Business objectives at airtel ghana limited, a telecommunications company in ghana which include customer care, customer satisfaction, service quality and . Abstract— the project entitled “a study on customer satisfaction of airtel mobile network in chennai” is carried out with an objective to determine the consumer.
Keywords: customer satisfaction & expectation, customer preference, analysis: according to the survey the most popular brands are airtel & vodafone 4. To study the customer‟s satisfaction towards different cell phone service airtel, aircel and etc but the cellular services has been selected to study the. This statistic displays the number of bhart airtel limited digital tv services customers in fiscal year 2017, the customer base of bharti airtel limited digital tv services b2c customer satisfaction of broadband services in sweden 2012- 2016.
Bharti airtel territory sales manager reviews updated though we try our best to give good customer satisfaction from our side there are. Customer satisfaction is a term frequently used in marketing it is a measure of how products and services supplied by a company meet or surpass customer. Airtel is world's third largest telco with ~400 million subscribers in 16 a comprehensive customer satisfaction index involves understanding a.
All of airtel's network coverage sites in the country are set to be upgraded stable with the key focus on customer satisfaction, versi continued. At airtel, we believe that customer inputs/ feedback help us improve our services and ensure customer satisfaction we assure you we will incorporate your. Globally, customer satisfaction has become a critical tool in attracting and retaining operation, namely vodafone ghana, airtel ghana, mtn ghana and tigo. Customer satisfaction of airtel acknowledgement i take this opportunity to express my profound gratitude and deep regards to my guide.
The report added some more points regarding customer satisfaction also read | airtel challenges rjio with free 4g data & calling for users:. While airtel consumers are still dealing with network issues, airtel just announced 'project next' that includes a slew of initiatives targeted. Around a month ago we initiated a customer satisfaction survey for bsnl customers your responses helped us gauge customer sentiment. Despite the tsunami unleashed by mukesh ambani via jio, airtel customers are not moved the survey found that airtel has the most satisfied.